RESALE DIAGNOSIS
Resale diagnostics: an innovative tool to boost your sales!
What is the Resale Diagnostic ?
The Resale Diagnostic offers your customers a hair routine in less than 45 seconds, thanks to a quick questionnaire about their habits. Apply your expert advice and increase your resale rate now!
Salon sales account for 6% of total sales*.
This share has been steadily declining for several years, even though it’s an area that shouldn’t be neglected.
With Merlin, your stock becomes the starting point for proposing products adapted to every need: hair types, problems encountered and customer expectations are analyzed to offer personalized recommendations.
Objectives:
- For your customers: enhance the customer experience through support and expertise. They feel supported and valued right through to the end of the service, and can really project themselves into a home care routine.
- For your salon: optimize your inventory management by showcasing your products in real time, thus increasing your resale sales!
How does it work?
Your diagnostic interface can be customized to your image: logo, colors, choice of questions. Your tool is provided and linked to your Merlin software. The diagnosis, carried out by the customer in the salon, is entered directly into the customer file.
Statistics are then available to analyze the profitability of your tool and its impact on your sales.
Increase your resale rate with our new tool
designed and developed with artificial intelligence.
In short, the RCS is a real opportunity to boost communications for hair salons and beauty salons.
Innovative technology that transforms a simple message into a powerful lever for loyalty and growth.
*Source Panel Ikosoft 2025
Ikosoft blog
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Increase your resale rate with our new tool designed and developed with artificial intelligence.
